Privacy Policy for Trade Companion Pty Ltd (trading as GoScope.ai)

1. Information We Collect

We may collect and process various types of information from you, including:

• 1.1 Personal Data: Name, contact information, and other personal details that you voluntarily provide to us.
• 1.2 Usage Data: Information about how you use our website and services, including IP address, browser type, and duration of visit.
• 1.3 Device Information: Information about the device you use to access our services, including the hardware model, operating system, unique device identifiers, and mobile network information.

2. How We Use Your Information

We may use the collected information for various purposes, including:

• 2.1 To provide, maintain, and improve our services.
• 2.2 To manage your account and send you updates, security alerts, and support messages.
• 2.3 To respond to your comments, questions, and requests, and provide customer service.
• 2.4 To monitor and analyze trends, usage, and activities in connection with our services.

3. Disclosure of Your Information

We will not sell or rent your personal information to third parties. We may share your information with third parties under the following circumstances:

• 3.1 We may disclose your personal information if required by law, legal process, or court order, or as necessary to enforce our Terms of Service.
• 3.2 We may share your information with our service providers who perform services on our behalf.

4. Data Security

We use reasonable technical and organizational measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. However, the internet is not 100% secure, and we cannot guarantee the absolute security of the data you provide to us.

5. Your Rights

Under the Australian Privacy Act 1988 (Cth), you have the right to access, correct, or delete your personal information, subject to certain exceptions. You also have the right to complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have violated your privacy rights.

6. Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page.

7. Contact Us

If you have any questions or concerns about this Policy, please contact us at:

Trade Companion Pty Ltd trading as GoScope.ai
403/7 Jeffcott St, West Melbourne, VIC 3003
Email: support@goscope.ai

This Policy was last updated on 27 May, 2023.